At 21again.com ("we," "our," or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, make purchases, or interact with our ads and other marketing communications.

1. Information We Collect

A. Information You Provide

  • Personal Information: Name, email, phone number, shipping and billing address, payment information (processed via secure third-party platforms).

  • Account Data: When you create an account or sign up for newsletters.

  • Customer Service Interactions: Chat logs, emails, or calls.

B. Automatically Collected Information

  • Device & Usage Data: IP address, browser type, device identifiers, pages visited, time spent, referring URLs.

  • Cookies & Tracking Technologies: Pixels, cookies, and similar tech for analytics and ad targeting.

C. Information from Third Parties

  • Ad Platforms: Data from Facebook, Google, TikTok, etc., related to your interaction with our ads.

  • Payment Processors: Confirmation of payment status and fraud analysis.

2. How We Use Your Information

  • Order Fulfillment: Processing, shipping, and customer service.

  • Marketing: Email campaigns, retargeting ads, SMS marketing (with consent).

  • Website Optimization: Analytics and A/B testing.

  • Security & Fraud Prevention: Detecting suspicious activity.

  • Legal Compliance: Responding to law enforcement or legal requests.

3. Sharing Your Information

We do not sell your personal data. However, we may share information with:

  • Service Providers: Payment processors, shipping companies, CRM tools, email service providers.

  • Advertising Partners: Platforms like Meta (Facebook), Google, TikTok, etc., to run ads and improve targeting.

  • Analytics Providers: Google Analytics, Meta Pixel, etc.

  • Legal Authorities: If required by law.

4. Cookies and Tracking Technologies

We use cookies and similar technologies for:

  • Site functionality

  • Personalization

  • Ad targeting and retargeting

  • Analytics

You can manage cookies through your browser settings.

5. Your Rights

Depending on your location, you may have rights under applicable laws like GDPR or CCPA, including:

  • Access to the data we hold on you

  • Request correction or deletion

  • Opt-out of marketing communications

  • Data portability

  • Do-not-sell requests (for California residents)

To exercise these rights, contact us at: [Insert Contact Email]

6. Marketing and Advertising

We may use your data to:

  • Serve personalized ads via third-party platforms

  • Send promotional emails and texts (with your consent)

  • Measure ad performance and adjust targeting

You can opt-out of promotional emails by clicking "unsubscribe" at the bottom of any email. To manage ad preferences, visit:

7. Data Retention

We keep your information only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.

8. Children's Privacy

Our services are not intended for children under 13 (or 16 in certain jurisdictions). We do not knowingly collect data from children.

9. Data Security

We use industry-standard security protocols to protect your information, including encryption, firewalls, and secure server access.

10. International Users

If you access our site from outside the U.S., note that your information will be processed in the United States. By using our site, you consent to the transfer of data to the U.S.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The latest version will always be posted on this page with an updated "Effective Date."

12. Contact Us

For any questions about this Privacy Policy or to exercise your rights, contact us at:

Email: support@21again.com